How to close or cancel your account with Cloud Depot
Cloud Depot permanently deletes data from our production environment, making it impossible to restore any deleted information. To protect your account, we have implemented additional verification measures to ensure that only authorized individuals can cancel an account.
Cancelation of your account
Invoices are issued on a 30-day billing cycle in arrears. To cancel your account, you must provide at least 30 days' notice. If you are planning ahead for a transition off our platform, we can accommodate up to 90 days' notice.
To begin the cancellation process, please send an email to support@clouddepot.com.
Upon receiving your cancellation request, we will generate your final invoice. After you settle this invoice, we will send you a cancellation authority link to confirm your request.