---
title: Product - Autotask to Xero | Cloud Depot Knowledge Base
description: Sync invoices from Autotask to Xero using our Autotask to Xero integration
---

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1. [Cloud Depot Knowledge Base](https://kb.clouddepot.com/knowledge)
2. [Product - Autotask to Xero](https://kb.clouddepot.com/knowledge/product-autotask-to-xero)

# Product - Autotask to Xero

 Sync invoices from Autotask to Xero using our Autotask to Xero integration

- [Product Overview: Autotask to Xero Integration](https://kb.clouddepot.com/knowledge/quick-overview)

## Getting Started

- [Setting up the Autotask to Xero Integration](https://kb.clouddepot.com/knowledge/autotask-to-xero-my-accounting-toolbox-setup-wizard-2)
- [Navigating the Product Dashboard & Sync Overview](https://kb.clouddepot.com/knowledge/understanding-the-dashboard)

## Setup

- [Using the Autotask "Main Billing Contact" with Xero](https://kb.clouddepot.com/knowledge/using-the-autotask-main-billing-contact-with-xero)
- [Autotask to Xero Contact Mappings](https://kb.clouddepot.com/knowledge/autotask-to-xero-contact-mappings)
- [Multi-Currency Invoices](https://kb.clouddepot.com/knowledge/multi-currency-setup)
- [Using Xero customer finance option to set the tax rate](https://kb.clouddepot.com/knowledge/using-xero-customer-finance-tax-details)
- [How do I specify which Autotask Contact get synced to Xero?](https://kb.clouddepot.com/knowledge/how-do-i-specify-which-contact-details-get-synced-to-xero)
- [Zero rate VAT / GST / Tax](https://kb.clouddepot.com/knowledge/zero-rate-vat-gst-tax)
- [Extending Payment Terms in Autotask](https://kb.clouddepot.com/knowledge/extending-payment-terms-in-autotask)
- [Stop an Autotask Company invoices from Syncing with a User Defined Field](https://kb.clouddepot.com/knowledge/skip-over-autotask-invoices)
- [Autotask voided invoices automatically voided in Xero](https://kb.clouddepot.com/knowledge/autotask-voided-invoices-automatically-voided-in-xero)
- [High Volume Usage Plans](https://kb.clouddepot.com/knowledge/high-volume-usage)
- [Using Autotask Line of Business with Cloud Depot](https://kb.clouddepot.com/knowledge/using-autotask-line-of-business-with-cloud-depot)
- [Populating the Reference field in Xero](https://kb.clouddepot.com/knowledge/populating-the-reference-field-in-xero)
- [Sync History Option](https://kb.clouddepot.com/knowledge/sync-history-option)
- [Additional People support in Xero Contacts](https://kb.clouddepot.com/knowledge/additional-people-support-in-xero-contacts)
- [Tax Mapping: Autotask to Xero](https://kb.clouddepot.com/knowledge/tax)
- [Using the Autotask invoice notes as a reference field in Xero](https://kb.clouddepot.com/knowledge/using-the-autotask-invoice-notes-as-a-reference-field-in-xero)
- [Configuring Your Invoice Sync Options](https://kb.clouddepot.com/knowledge/invoice-options)
- [Xero Products and Services](https://kb.clouddepot.com/knowledge/xero-products-and-services)
- [Autotask Account Number Mapping](https://kb.clouddepot.com/knowledge/autotask-account-number-mapping)
- [Account Mapping between Autotask and Xero (GL Codes or Nominal Codes)](https://kb.clouddepot.com/knowledge/account-mapping-between-autotask-and-xero-1)
- [Xero Services](https://kb.clouddepot.com/knowledge/xero-services)
- [Purchase Order Sync Setup (Autotask to Xero)](https://kb.clouddepot.com/knowledge/purchase-order-setup)
- [Running Multiple Accounts](https://kb.clouddepot.com/knowledge/running-multiple-accounts)
- [Xero Products](https://kb.clouddepot.com/knowledge/xero-products)
- [Mapping Branding Themes](https://kb.clouddepot.com/knowledge/mapping-branding)
- [Xero Tracking Category Mapping](https://kb.clouddepot.com/knowledge/xero-tracking-category-mapping-using-account-codes)
- [Xero Tracking Category Mapping using Autotask territory field](https://kb.clouddepot.com/knowledge/xero-tracking-category-mapping)
- [Send payments back to Autotask from Xero](https://kb.clouddepot.com/knowledge/send-payments-back-to-autotask-from-xero)
- [Autotask Parent Child Invoicing & Site-Level Grouping in Xero](https://kb.clouddepot.com/knowledge/autotask-parent-child-invoicing)
- [Advanced Sync Options](https://kb.clouddepot.com/knowledge/advanced-sync-options)
- [Running multiple Xero accounts from one Autotask](https://kb.clouddepot.com/knowledge/running-multiple-xero-accounts-from-one-autotask)

See less ▼

## Troubleshooting

- [Sync Faults caused by Xero user permission restrictions](https://kb.clouddepot.com/knowledge/sync-faults-xero-permission-restrictions)
- [How to Reset the Web Service Date on an Autotask Invoice](https://kb.clouddepot.com/knowledge/how-to-reset-the-web-service-date-on-an-autotask-invoice-)
- [How to view a UDF Position contact in Autotask](https://kb.clouddepot.com/knowledge/how-to-view-a-udf-position-contact-in-autotask)
- [Common Sync Error Messages](https://kb.clouddepot.com/knowledge/troubleshooting)
- [Delay in processing invoices](https://kb.clouddepot.com/knowledge/delay-in-processing-invoices)
- [How to remove or delete a fault from your console](https://kb.clouddepot.com/knowledge/how-to-remove-or-delete-a-fault-from-your-console)
- [Xero Invoice being sync'd multiple times](https://kb.clouddepot.com/knowledge/invoice-being-syncd-multiple-times)
- [Rounding Adjustment Line item in Xero](https://kb.clouddepot.com/knowledge/rounding-adjustment-lineitem-in-xero)
- [Autotask to Xero Contact Report](https://kb.clouddepot.com/knowledge/autotask-to-xero-contact-report)
- [Invoice sync fault without reason](https://kb.clouddepot.com/knowledge/sync-faults-with-no-reason)
- [Important Update: (2025/2026 Release)](https://kb.clouddepot.com/knowledge/breaking-changes-autotask-to-xero-sync-release-2026)
- [Autotask Item Code is empty - Sync Fault](https://kb.clouddepot.com/knowledge/autotask-item-code-is-empty-sync-fault)
- [Using the invoice simulation (audit) feature for Autotask invoices](https://kb.clouddepot.com/knowledge/using-the-invoice-audit-feature)
- [The Account Number already exists sync fault](https://kb.clouddepot.com/knowledge/the-account-number-already-exists-sync-fault)
- [Xero account code issues with zero amount line items](https://kb.clouddepot.com/knowledge/xero-account-code-issues-with-zero-amount-line-items)
- [Australia & New Zealand Autotask Zone Change Information](https://kb.clouddepot.com/knowledge/australia-new-zealand-autotask-zone-change-information)
- [Invoice amounts do not match sync error](https://kb.clouddepot.com/knowledge/invoice-amounts-do-not-match-sync-error)
- [Rounding issues in Xero invoices](https://kb.clouddepot.com/knowledge/rounding-issues-in-xero-invoices)
- [How to Resync an Invoice](https://kb.clouddepot.com/knowledge/how-to-resync-an-in)
- [Autotask Invoice due date not coming across in Xero](https://kb.clouddepot.com/knowledge/invoice)
- [Multiple tax rates detected for grouped billing items](https://kb.clouddepot.com/knowledge/multiple-tax-rates-error)
- [Tax Rate Must be Active - Error from Xero](https://kb.clouddepot.com/knowledge/tax-rate-must-be-active-error-in-xero)
- [Invoice not of valid status for modification](https://kb.clouddepot.com/knowledge/invoice-not-of-valid-status-for-modification)
- [Xero Error: The Account Number already exists](https://kb.clouddepot.com/knowledge/xero-error-the-account-number-already-exists)
- [Autotask Sync Faults due unsanitized data](https://kb.clouddepot.com/knowledge/autotask-sync-faults-due-unsanatized-data)
- [Website must be valid error](https://kb.clouddepot.com/knowledge/website-must-be-valid-error)
- [Quantity or unit price is not recording correctly on the Xero line item](https://kb.clouddepot.com/knowledge/quantity-or-unit-price-is-not-recording-correctly-on-the-xero-lineitem)
- [Unable to sync Invoice. No valid contact for the invoice](https://kb.clouddepot.com/knowledge/unable-to-sync-invoice.-no-valid-contact-for-the-invoice)
- [Why are my invoices being skipped over?](https://kb.clouddepot.com/knowledge/why-are-my-invoices-being-skipped-over)
- [Sync doesn't update or find the existing Xero contact](https://kb.clouddepot.com/knowledge/creating)
- [Understanding your sync logs](https://kb.clouddepot.com/knowledge/understanding-the-sync-logs)
- [Issue Detected - Sync Fault from the system](https://kb.clouddepot.com/knowledge/unable-to-sync-invoice)
- [Removing hidden characters from the Autotask Account Name](https://kb.clouddepot.com/knowledge/removing-hidden-characters-from-autotask-name)
- [Branding Theme with ID xxx doesn't exist](https://kb.clouddepot.com/knowledge/branding-theme-with-id-xxx)
- [A validation exception occurred - Account code xxx has been archived, or has been deleted](https://kb.clouddepot.com/knowledge/a-validation-exception-occurred-account-code-xxx-has-been-archived-or-has-been-deleted)
- [Xero contacts keep changing](https://kb.clouddepot.com/knowledge/xero-contacts-keep-changing)
- [Autotask invoice format line breaks](https://kb.clouddepot.com/knowledge/autotask-invoice-format-line-breaks)
- [Request an immediate sync between Autotask and Xero](https://kb.clouddepot.com/knowledge/request-an-immediate-sync-between-autotask-and-xero)

See less ▼

- [Product - Autotask to Xero](https://kb.clouddepot.com/knowledge/product-autotask-to-xero#main-content)

    - [Getting Started](https://kb.clouddepot.com/knowledge/product-autotask-to-xero#getting-started)
    - [Setup](https://kb.clouddepot.com/knowledge/product-autotask-to-xero#setup)
    - [Troubleshooting](https://kb.clouddepot.com/knowledge/product-autotask-to-xero#troubleshooting)
- [Product - Recurring Payment Service (RPS)](https://kb.clouddepot.com/knowledge/product-recurring-payment-service-rps#main-content)

    - [Getting Started](https://kb.clouddepot.com/knowledge/product-recurring-payment-service-rps#getting-started)
    - [Customers & Invoices](https://kb.clouddepot.com/knowledge/product-recurring-payment-service-rps#customers-invoices)
    - [Payment Rules & Auto Pay](https://kb.clouddepot.com/knowledge/product-recurring-payment-service-rps#payment-rules-auto-pay)
    - [Customer Portal](https://kb.clouddepot.com/knowledge/product-recurring-payment-service-rps#customer-portal)
    - [Surcharges](https://kb.clouddepot.com/knowledge/product-recurring-payment-service-rps#surcharges)
    - [Payment Gateways](https://kb.clouddepot.com/knowledge/product-recurring-payment-service-rps#payment-gateways)
    - [Troubleshooting](https://kb.clouddepot.com/knowledge/product-recurring-payment-service-rps#troubleshooting)
- [Product - HostedPay](https://kb.clouddepot.com/knowledge/product-hostedpay)
- [Integrations](https://kb.clouddepot.com/knowledge/integrations#main-content)

    - [Xero](https://kb.clouddepot.com/knowledge/integrations#xero)
    - [Autotask](https://kb.clouddepot.com/knowledge/integrations#autotask)
    - [HaloPSA](https://kb.clouddepot.com/knowledge/integrations#halopsa)
- [Support, security & updates](https://kb.clouddepot.com/knowledge/support-security-updates)
- [Billing and Accounting](https://kb.clouddepot.com/knowledge/billing-and-accounting)
- [Setting up Cloud Depot](https://kb.clouddepot.com/knowledge/setting-up-cloud-depot)
- [Cloud Depot Status and Contacting Support](https://kb.clouddepot.com/knowledge/cloud-depot-status-and-contacting-support#main-content)

    - [View Service Status](https://kb.clouddepot.com/knowledge/cloud-depot-status-and-contacting-support#view-service-status)
    - [Support](https://kb.clouddepot.com/knowledge/cloud-depot-status-and-contacting-support#support)
- [Sync Customization Documentation](https://kb.clouddepot.com/knowledge/sync-customization-documentation)

- [Read Our Blog](https://blog.clouddepot.com/)

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