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Product - Autotask to Xero
Product - Autotask to Xero
Getting Started
Setup
General Settings
Troubleshooting
Product - Recurring Payment Service (RPS)
Getting Started
Customers & Invoices
Payment Rules & Auto Pay
Customer Portal
Surcharges
Payment Gateways
Troubleshooting
Product - HostedPay
Integrations
Xero
Autotask
HaloPSA
Support, security & updates
Billing and Accounting
Setting up Cloud Depot
Cloud Depot Status and Contacting Support
View Service Status
Support
Sync Customization Documentation
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Cloud Depot Knowledge Base
Product - Autotask to Xero
Product - Autotask to Xero
Getting Started
Setup
General Settings
Troubleshooting
Product - Recurring Payment Service (RPS)
Getting Started
Customers & Invoices
Payment Rules & Auto Pay
Customer Portal
Surcharges
Payment Gateways
Troubleshooting
Product - HostedPay
Integrations
Xero
Autotask
HaloPSA
Support, security & updates
Billing and Accounting
Setting up Cloud Depot
Cloud Depot Status and Contacting Support
View Service Status
Support
Sync Customization Documentation
Product - Autotask to Xero
Sync invoices from Autotask to Xero using our Autotask to Xero integration
Quick Overview
Getting Started
Product Dashboard & Sync Overview
Autotask to Xero (My Accounting Toolbox) Setup Wizard
Request an immediate sync between Autotask and Xero
Setup
Running multiple Xero accounts from one Autotask
Advanced Sync Options
Autotask Parent Child Invoicing
Send payments back to Autotask from Xero
Xero Tracking Category Mapping using Autotask territory field
Xero Tracking Category Mapping
Mapping Branding Themes
Xero Products
Running Multiple Accounts
Purchase Order Setup
Xero Services
Account Mapping between Autotask and Xero (GL Codes)
Autotask Account Number Mapping
Xero Products and Services
Invoice Options
Tax Mapping between Autotask and Xero
Using Autotask Line of Business with Cloud Depot
High usage
Stop an Autotask Company invoices from Syncing with a User Defined Field
How do I specify which Autotask Contact get synced to Xero?
Multi-Currency Invoices
Using Xero customer finance option to set the tax rate
Zero rate VAT / GST / Tax
Extending Payment Terms in Autotask
Autotask voided invoices automatically voided in Xero
Populating the Reference field in Xero
Sync History Option
Additional People support in Xero Contacts
Using the Autotask invoice notes as a reference field in Xero
See more
General Settings
Autotask to Xero Contact Mappings
Troubleshooting
Autotask invoice format line breaks
Xero contacts keep changing
A validation exception occurred - Account code xxx has been archived, or has been deleted
Branding Theme with ID xxx doesn't exist
Removing hidden characters from the Autotask Account Name
Invoices not syncing - understanding invoice faults
Understanding your sync logs
Sync doesn't update or find the existing Xero contact
Why are my invoices being skipped over?
Unable to sync Invoice. No valid contact for the invoice
Quantity or unit price is not recording correctly on the Xero line item
Website must be valid error
Autotask Sync Faults due unsanitized data
Xero Error: The Account Number already exists
Invoice not of valid status for modification
Tax Rate Must be Active - Error from Xero
Multiple tax rates detected for grouped billing items
Autotask Invoice due date not coming across in Xero
How to re-sync an invoice
Rounding issues in Xero invoices
Invoice amounts do not match sync error
Common Sync Error Messages
Delay in processing invoices
How to remove or delete a fault from your console
Xero Invoice being sync'd multiple times
Rounding Adjustment Line item in Xero
Autotask to Xero Contact Report
Invoice sync fault without reason
Potential Breaking Changes - Autotask to Xero Sync - Release 2025 - 2026
Autotask Item Code is empty - Sync Fault
Using the invoice simulation (audit) feature for Autotask invoices
The Account Number already exists sync fault
Xero account code issues with zero amount line items
Australia & New Zealand Autotask Zone Change Information
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