Product - Autotask to Xero
Sync invoices from Autotask to Xero using our Autotask to Xero integration
Getting Started
Setup
- Using Xero customer finance option to set the tax rate
- Multi-Currency Invoices
- Zero rate VAT / GST / Tax
- How do I specify which Autotask Contact get synced to Xero?
- Stop an Autotask Company invoices from Syncing with a User Defined Field
- Extending Payment Terms in Autotask
- High usage
- Autotask voided invoices automatically voided in Xero
- Populating the Reference field in Xero
- Using Autotask Line of Business with Cloud Depot
- Sync History Option
- Additional People support in Xero Contacts
- Tax Mapping between Autotask and Xero
- Using the Autotask invoice notes as a reference field in Xero
- Invoice Options
- Xero Products and Services
- Autotask Account Number Mapping
- Account Mapping between Autotask and Xero (GL Codes)
- Xero Services
- Purchase Order Setup
- Running Multiple Accounts
- Xero Products
- Mapping Branding Themes
- Xero Tracking Category Mapping
- Xero Tracking Category Mapping using Autotask territory field
- Send payments back to Autotask from Xero
- Autotask Parent Child Invoicing
- Advanced Sync Options
- Running multiple Xero accounts from one Autotask
General Settings
Troubleshooting
- Common Sync Error Messages
- Delay in processing invoices
- How to remove or delete a fault from your console
- Xero Invoice being sync'd multiple times
- Rounding Adjustment Line item in Xero
- Autotask to Xero Contact Report
- Invoice sync fault without reason
- Potential Breaking Changes - Autotask to Xero Sync - Release 2025 - 2026
- Autotask Item Code is empty - Sync Fault
- Using the invoice simulation (audit) feature for Autotask invoices
- The Account Number already exists sync fault
- Xero account code issues with zero amount line items
- Australia & New Zealand Autotask Zone Change Information
- Invoice amounts do not match sync error
- Rounding issues in Xero invoices
- How to re-sync an invoice
- Autotask Invoice due date not coming across in Xero
- Multiple tax rates detected for grouped billing items
- Tax Rate Must be Active - Error from Xero
- Invoice not of valid status for modification
- Xero Error: The Account Number already exists
- Autotask Sync Faults due unsanitized data
- Website must be valid error
- Quantity or unit price is not recording correctly on the Xero line item
- Unable to sync Invoice. No valid contact for the invoice
- Why are my invoices being skipped over?
- Sync doesn't update or find the existing Xero contact
- Understanding your sync logs
- Invoices not syncing - understanding invoice faults
- Removing hidden characters from the Autotask Account Name
- Branding Theme with ID xxx doesn't exist
- A validation exception occurred - Account code xxx has been archived, or has been deleted
- Xero contacts keep changing
- Autotask invoice format line breaks