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Product - Recurring Payment Service (RPS)
Automate your payments using RPS
Getting Started
- Recurring Payment Service Setup
- Supported Credit Cards
- Accounting Sync
- How do I connect to RPS?
- Configuring your RPS plugin
- Linking your settlement Bank Accounts to RPS
- Setting up your Outbound Email
- Configuring Email Notifications
- Can I set or change my Company Logo?
- Payment Gateways
- Payment Rule - Scenario Walk Through
- Recurring Payment - Frequently Asked Questions
- Setting up multi-factor authentication on customer portal
- Reports - Settlement Report
- New customer joining RPS
- Reports - RPS Logs
- Reports - Email Report
- Reports - Transaction Report
- Reports - Error Logs
Customers & Invoices
Payment Rules & Auto Pay
Customer Portal
- Your Customer Portal
- White Labelling your Customer Portal
- Revoking access to a customer
- Customer Payment Page
- Customer Portal displays
- Linking to the Pay Button in Xero
- Payment Portal Notifications
- Autotask pay online button for PDF invoices and email templates
- Getting your customer to setup a payment method from the customer payment portal
Surcharges
Payment Gateways
- Stipe - Connecting Stripe to Cloud Depot RPS
- eWay - Connecting eWay to Cloud Depot RPS
- Payment Descriptions
- What Credit Cards can I accept?
- Stripe - Setup Stripe Bank Accounts with Cloud Depot and Xero
- Stripe - How to reconcile Stripe transactions with Xero
- Clearing Account - One click bank reconcile in Xero
- Stripe - Accepting Stripe Payments from Autotask Invoices - Autotask stripe integration
- Stripe - Exporting your payers from Stripe into another PCI gateway
- GoCardless - Settlement with mix from Xero and RPS
- WorldPay for Platforms - Ratecard Australia
- WorldPay for Platforms (Payrix) - Connecting to Cloud Depot RPS
- Clearing Account - Using a clearing account with Payrix and GoCardless
Troubleshooting
- How to apply a surcharge and payment manually
- How to manually process an outstanding invoice(s) with RPS
- Issuing certificate failed - RPS subdomain
- A invoice that is loaded for payment has had a credit or payment change
- How to handle Credit Card & Direct Debit / ACH payment failures
- Direct Debit/ACH Loading failed
- Transaction amount x is greater than invoice amount y
- Understanding fees for refunded payments
- How to manually add a rounding adjustment in Xero
- Notification that a Direct Debit / ACH in the customer Portal has been setup
- Auto Pay disabled email - FAQ
- Sync new account codes in RPS
- Auto Pay won't process the customers invoice
- Invoice syncing was not successful
- Auto Pay Gateway Fault Email
- Resync account codes with Cloud Depot RPS