Troubleshooting
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      1. Cloud Depot Knowledge Base
      2. Product - Autotask to Xero
      3. Troubleshooting

      Xero contacts keep changing

      If during the sync process the Xero contacts change, please read below how to resolve this issue.

      This is caused by the Autotask API choosing the wrong contact to be used during the sync process. Please see this article on how to correct it.