--- title: New User Invitation description: If you require to add a new user into your Cloud Depot account you can do so if you are an Administrator. --- [Skip to content](https://kb.clouddepot.com/knowledge/new-user-invitation#main-content) English Show submenu for translations ![CoudDepot\_LOGO\_RGB.png\]](https://kb.clouddepot.com/hs-fs/hubfs/CoudDepot_LOGO_RGB.png?height=40&name=CoudDepot_LOGO_RGB.png) - [Read Our Blog](https://blog.clouddepot.com/) Open main navigation Close main navigation - [Read Our Blog](https://blog.clouddepot.com/) - English Show submenu for translations - [Go to clouddepot.com](https://www.clouddepot.com/) [Go to clouddepot.com](https://www.clouddepot.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Cloud Depot Knowledge Base](https://kb.clouddepot.com/knowledge?hsLang=en) 2. [Setting up Cloud Depot](https://kb.clouddepot.com/knowledge/setting-up-cloud-depot?hsLang=en) # New User Invitation ## If you require to add a new user into your Cloud Depot account you can do so if you are an Administrator. ### Inviting a New User to Cloud Depot If you are an **Administrator**, you can easily add new team members to your Cloud Depot account. This allows colleagues to manage integrations, view sync logs, or update settings based on their permissions. My Organization \> Settings \> Users ### How to Send an Invitation 1. **Access Settings:** Log in to Cloud Depot and click on **Settings** in the left-hand navigation menu. ![](https://kb.clouddepot.com/hs-fs/hubfs/image-png-Sep-05-2023-01-57-36-2147-AM.png?width=232&height=143&name=image-png-Sep-05-2023-01-57-36-2147-AM.png) 2. **Navigate to Users:** Select the **Users** link from the settings sub-menu. 3. **Initiate Invitation:** You will be redirected to the User Management screen. Click the **Invite New User** button *![](https://kb.clouddepot.com/hs-fs/hubfs/image-png-Sep-05-2023-01-57-51-7509-AM.png?width=906&height=197&name=image-png-Sep-05-2023-01-57-51-7509-AM.png)* 4. **Enter Details:** - **Email Address:** Enter the professional email of the person you wish to invite. - **Role/Permissions:** Select the appropriate access level (e.g., Administrator or Standard User). 5. **Send:** Click **Send Invitation**. ![](https://kb.clouddepot.com/hs-fs/hubfs/image-png-Sep-05-2023-02-00-08-7561-AM.png?width=880&height=200&name=image-png-Sep-05-2023-02-00-08-7561-AM.png) ### What Happens Next? - **Email Notification:** The new user will receive an automated invitation email from Cloud Depot. - **Account Activation:** They must click the link within the email to verify their identity and set up their personal password. - **Status Tracking:** You can monitor the status of the invitation (e.g., "Pending" or "Active") from the **Users** screen. ### Troubleshooting - **Email not received?** Advise the user to check their Spam or Junk folder. The email will come from the Cloud Depot system address. - **Link expired?** If the user doesn’t activate their account in time, you can resend the invitation by clicking the **Resend** icon next to their name in the User list. - [Product - Autotask to Xero](https://kb.clouddepot.com/knowledge/product-autotask-to-xero?hsLang=en#main-content) - [Getting Started](https://kb.clouddepot.com/knowledge/product-autotask-to-xero?hsLang=en#getting-started) - [Setup](https://kb.clouddepot.com/knowledge/product-autotask-to-xero?hsLang=en#setup) - [Troubleshooting](https://kb.clouddepot.com/knowledge/product-autotask-to-xero?hsLang=en#troubleshooting) - [Product - Recurring Payment Service (RPS)](https://kb.clouddepot.com/knowledge/product-recurring-payment-service-rps?hsLang=en#main-content) - [Getting Started](https://kb.clouddepot.com/knowledge/product-recurring-payment-service-rps?hsLang=en#getting-started) - [Customers & Invoices](https://kb.clouddepot.com/knowledge/product-recurring-payment-service-rps?hsLang=en#customers-invoices) - [Payment Rules & Auto Pay](https://kb.clouddepot.com/knowledge/product-recurring-payment-service-rps?hsLang=en#payment-rules-auto-pay) - [Customer Portal](https://kb.clouddepot.com/knowledge/product-recurring-payment-service-rps?hsLang=en#customer-portal) - [Surcharges](https://kb.clouddepot.com/knowledge/product-recurring-payment-service-rps?hsLang=en#surcharges) - [Payment Gateways](https://kb.clouddepot.com/knowledge/product-recurring-payment-service-rps?hsLang=en#payment-gateways) - [Troubleshooting](https://kb.clouddepot.com/knowledge/product-recurring-payment-service-rps?hsLang=en#troubleshooting) - [Product - HostedPay](https://kb.clouddepot.com/knowledge/product-hostedpay?hsLang=en) - [Integrations](https://kb.clouddepot.com/knowledge/integrations?hsLang=en#main-content) - [Xero](https://kb.clouddepot.com/knowledge/integrations?hsLang=en#xero) - [Autotask](https://kb.clouddepot.com/knowledge/integrations?hsLang=en#autotask) - [HaloPSA](https://kb.clouddepot.com/knowledge/integrations?hsLang=en#halopsa) - [Support, security & updates](https://kb.clouddepot.com/knowledge/support-security-updates?hsLang=en) - [Billing and Accounting](https://kb.clouddepot.com/knowledge/billing-and-accounting?hsLang=en) - [Setting up Cloud Depot](https://kb.clouddepot.com/knowledge/setting-up-cloud-depot?hsLang=en) - [Cloud Depot Status and Contacting Support](https://kb.clouddepot.com/knowledge/cloud-depot-status-and-contacting-support?hsLang=en#main-content) - [View Service Status](https://kb.clouddepot.com/knowledge/cloud-depot-status-and-contacting-support?hsLang=en#view-service-status) - [Support](https://kb.clouddepot.com/knowledge/cloud-depot-status-and-contacting-support?hsLang=en#support) - [Sync Customization Documentation](https://kb.clouddepot.com/knowledge/sync-customization-documentation?hsLang=en) - [Read Our Blog](https://blog.clouddepot.com/) # Cloud Depot Cloud Depot Help Center Copyright © 2026, Cloud Depot