Reports - Transaction Report

Understanding transaction reports in Cloud Depot RPS

Recurring Payment -> Reports & Logs -> Transaction Report

Each request for payment via a gateway is processed using a transaction. A transaction can contain 1 or more due invoices.

Transactions have the following status:

  • Success – Funds were captured successfully from the clients payment method
  • Failed – The gateway rejected the clients payment method. For example customer card declined
  • Pending – The transaction was loaded but wasn’t completed. For example customer didn’t enter card details
  • Loaded – ACH/Direct Debit request has been loaded but hasn’t yet settled 

The transactions will be duplicated by the attached invoices to the transaction.