Understanding transaction reports in Cloud Depot RPS
Recurring Payment -> Reports & Logs -> Transaction Report
Each request for payment via a gateway is processed using a transaction. A transaction can contain 1 or more due invoices.
Transactions have the following status:
- Success – Funds were captured successfully from the clients payment method
- Failed – The gateway rejected the clients payment method. For example customer card declined
- Pending – The transaction was loaded but wasn’t completed. For example customer didn’t enter card details
- Loaded – ACH/Direct Debit request has been loaded but hasn’t yet settled
The transactions will be duplicated by the attached invoices to the transaction.