Troubleshooting
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      1. Cloud Depot Knowledge Base
      2. Product - Autotask to Xero (My Accounting Toolbox)
      3. Troubleshooting

      Website must be valid error

      Syncing a invoice gives you a "website must be valid error" in Xero

      This is a new Xero API bug that Xero is aware of please see the workaround below:

      • Log into Xero
      • Navigate to the customer and click edit
      • Locate the website field for the Xero customer
      • Update the website to have a https:// prefix. For example change www.abc.com to be https://www.abc.com
      • Save the changes
      • Resync the invoice in Cloud Depot