---
title: "Product Overview: Autotask to Xero Integration"
description: Understanding the data flow between Operations and Finance
---

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1. [Cloud Depot Knowledge Base](https://kb.clouddepot.com/knowledge?hsLang=en)
2. [Product - Autotask to Xero](https://kb.clouddepot.com/knowledge/product-autotask-to-xero?hsLang=en)

# Product Overview: Autotask to Xero Integration

## The Cloud Depot Autotask to Xero integration is a powerful automation bridge that connects your operational engine (Autotask PSA) with your financial engine (Xero).

### Why Integrate Autotask & Xero?

![](https://kb.clouddepot.com/hs-fs/hubfs/image-png-Nov-26-2025-09-55-43-4125-PM.png?width=670&height=360&name=image-png-Nov-26-2025-09-55-43-4125-PM.png)

The goal of this integration is to create a **Single Source of Truth** for your business data.

- **Eliminate Double Entry:** Stop manually re-keying invoices or purchase orders from Autotask into Xero.
- **Reduce Human Error:** Prevent typos, incorrect GL codes, and missed line items that occur during manual transfers.
- **Accelerate Cash Flow:** Sync payment data back from Xero to Autotask. Project managers can see "Paid" vs. "Overdue" statuses in real-time without asking the finance team.
- **Scale Without Overhead:** Handle more clients and higher invoice volumes without increasing administrative headcount.

---

### Core Sync Capabilities

#### 1. Invoice Synchronization

Push approved invoices from Autotask to Xero. You can configure invoices to arrive as **Drafts** for a final review or **Approved** for immediate sending. 

[Click here for more information about setting up invoice options](https://kb.clouddepot.com/knowledge/invoice-options?hsLang=en)

#### 2. Contact & Customer Mapping

Cloud Depot matches Autotask accounts to Xero customers using the account name. For more complex setups, you can use **User-Defined Fields (UDFs)** or **Account Number matching** to ensure the right data goes to the right customer record. 

[Click here for more information on setting up a contact UDF in Autotask](https://kb.clouddepot.com/knowledge/how-do-i-specify-which-contact-details-get-synced-to-xero?hsLang=en)

#### 3. General Ledger (GL) Mapping

Link your Autotask GL codes directly to Xero Account Codes. This ensures your revenue and expenses are categorized correctly in your financial reports from day one.

[Click here for more information about setting up your account codes](https://kb.clouddepot.com/knowledge/account-mapping-between-autotask-and-xero-1?hsLang=en)

#### 4. Purchase Orders & Procurement

Transfer procurement data from Autotask to Xero as either **Bills** (Accounts Payable) or **Purchase Orders**. 

[Click here for more information about setting up purchase orders](https://kb.clouddepot.com/knowledge/purchase-order-setup?hsLang=en)

#### 5. Payment Sync (The "Round Trip")

When you reconcile a payment in Xero, Cloud Depot automatically updates the corresponding invoice in Autotask to "Paid." This keeps your service team informed about client standing without needing access to your accounting software.

---

### Advanced Customization (Optional)

Tailor the integration to your specific business needs with our advanced modules:

- **[Tracking Categories](https://kb.clouddepot.com/knowledge/xero-tracking-category-mapping-using-account-codes?hsLang=en):** Map Autotask data to Xero Tracking Categories for deep department-level reporting.
- **[Branding Themes](https://kb.clouddepot.com/knowledge/mapping-branding?hsLang=en):** Align your Xero branding themes with Autotask templates for a consistent client experience.
- **[Tax Mapping](https://kb.clouddepot.com/knowledge/tax?hsLang=en):** Ensure complex tax treatments (multi-state or international) are consistent between both platforms.
- **[Product & Service Mapping](https://kb.clouddepot.com/knowledge/xero-products-and-services?hsLang=en):** Precisely map Autotask services and products to your Xero Inventory items.

- [Product - Autotask to Xero](https://kb.clouddepot.com/knowledge/product-autotask-to-xero?hsLang=en#main-content)

    - [Getting Started](https://kb.clouddepot.com/knowledge/product-autotask-to-xero?hsLang=en#getting-started)
    - [Setup](https://kb.clouddepot.com/knowledge/product-autotask-to-xero?hsLang=en#setup)
    - [Troubleshooting](https://kb.clouddepot.com/knowledge/product-autotask-to-xero?hsLang=en#troubleshooting)
- [Product - Recurring Payment Service (RPS)](https://kb.clouddepot.com/knowledge/product-recurring-payment-service-rps?hsLang=en#main-content)

    - [Getting Started](https://kb.clouddepot.com/knowledge/product-recurring-payment-service-rps?hsLang=en#getting-started)
    - [Customers & Invoices](https://kb.clouddepot.com/knowledge/product-recurring-payment-service-rps?hsLang=en#customers-invoices)
    - [Payment Rules & Auto Pay](https://kb.clouddepot.com/knowledge/product-recurring-payment-service-rps?hsLang=en#payment-rules-auto-pay)
    - [Customer Portal](https://kb.clouddepot.com/knowledge/product-recurring-payment-service-rps?hsLang=en#customer-portal)
    - [Surcharges](https://kb.clouddepot.com/knowledge/product-recurring-payment-service-rps?hsLang=en#surcharges)
    - [Payment Gateways](https://kb.clouddepot.com/knowledge/product-recurring-payment-service-rps?hsLang=en#payment-gateways)
    - [Troubleshooting](https://kb.clouddepot.com/knowledge/product-recurring-payment-service-rps?hsLang=en#troubleshooting)
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- [Integrations](https://kb.clouddepot.com/knowledge/integrations?hsLang=en#main-content)

    - [Xero](https://kb.clouddepot.com/knowledge/integrations?hsLang=en#xero)
    - [Autotask](https://kb.clouddepot.com/knowledge/integrations?hsLang=en#autotask)
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    - [Support](https://kb.clouddepot.com/knowledge/cloud-depot-status-and-contacting-support?hsLang=en#support)
- [Sync Customization Documentation](https://kb.clouddepot.com/knowledge/sync-customization-documentation?hsLang=en)

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